I would normally write a formal letter of thanks but due to the circumstances this email is the best I can manage due to my work and time restraints.
My wife and myself unfortunately were the victim of an arson attack in the early hours of Saturday morning 25/07/09 .
This was the result of myself going to the aid of a young girl who has being attacked in the dark beside our house. The good news is the girl managed to escape but unfortunately for my efforts I received three broken ribs abd one broken arm not to mention numerous stitches to my head. The police arrested the attackers who were out on bail for assault(go figure) and once more charged them assault.
The main offender stays up the road in a state house with his ex partner which is incredibly disconcerting to say the least.
He was due in court last Tuesday so as a parting shot we suspect he was the one who thre a Molotov cocktail through our lounge French Doors. You can imagine how we felt and the emotional rollercoaster we have been on, it has truly been horrific!!
Tony the Area Manager arrived on site on Saturday morning and it was like a scene from a TV commercial the way Tony calmed us down and reassured us that could fic the house prior to the settlement date of the 07/08/09. The house had sold and we were moving on and starting our lives again so it was a race against time.
Tony arranged for Asset Managers to come to the house and investigate the damage and Anton the owner of the company was on site first thing Monday. His professionalism was second to none and his team have been the most amazing set of builders and painter that we have witnessed. I don't know how to say how much we appriciate all the work that AMI have done as words fails me.
AMI have exceeded all expectations that anyone could have and as a couple we will endeavour to promote AMI where ever we can. John can you please pass on our thanks to Tony and the team at Broadway as well as Anton and the team at Asset Managers as thanks to these people we have kept our sanity and have been able to move on.
We are on track for the house to be completed early Thursday morning and the new owners come through for a pre inspection at 12:00 Thursday afternoon.
As I say words fails me and we will be AMI clients for the rest of our lives. John thank you so much for having people like this in your organization they are simply brilliant.